Privacy policy

Effective Date: March 23, 2026

This Privacy Policy explains how Join Adrenaline LLC (“ADRENALINE”, “we”, “us”, or “our”) collects, uses, and protects your personal data. As a United States-based company serving a global community, we are committed to complying with applicable data protection frameworks, including the Swiss Federal Act on Data Protection (nFADP), the EU General Data Protection Regulation (GDPR), and relevant US state privacy laws.

1. What We Collect

We collect the following types of personal data to provide our services:

  • Device and usage data (via Google Analytics)
  • Authentication data when signing in (via Apple or Google)
  • Community Profile data: Your Display Name and any Profile Picture you upload.
  • Fonts and layout data from Google Fonts.

2. How We Use Your Data

  • To analyze performance and usage via Google Analytics.
  • To authenticate users using Apple or Google sign-in.
  • To display your community profile and profile picture within the app.
  • To enable real-time communication between riders during Voice Sessions.
  • To display our branding using Google Fonts.

3. Payments, Commerce, and AI Customer Support (Shopify)

  • Purchases and Commerce: All purchases, payment transactions, and customer shipping addresses are securely handled exclusively by Shopify. Join Adrenaline LLC does not have access to, nor do we store, your credit card information or physical address on our own infrastructure.
  • AI-Assisted Chat Disclosures: We use Shopify to power AI-assisted chat (Shopify Inbox) on our online store. When you interact with our online chat, Shopify processes your personal data and chat communications to generate real-time responses and to improve the quality and accuracy of the Inbox agent over time.

See Shopify's Privacy Policy for details on how they handle your commerce data.

4. Third-Party Services

  • Shopify: Powers our e-commerce transactions, customer management, and AI-assisted chat capabilities.
  • Google Fonts: Fonts are loaded from Google's servers, which may collect IP addresses.
  • Google Analytics: Used to understand user behavior. Data is anonymized.
  • Firebase (Google Cloud): Used for backend infrastructure, authentication, and image storage.
  • LiveKit: Our Voice Sessions use LiveKit hosted on our own servers. Voice data is transient, encrypted, and never recorded or stored.

5. Sign In with Apple and Google

Our app uses third-party authentication services for secure login:

  • Sign in with Apple: May provide your name and verified email (or a private relay email).
  • Sign in with Google: May provide your name, email address, and profile picture.

6. Your Privacy Rights (GDPR, nFADP, & US State Laws)

If you are located in the EU, Switzerland, or certain US states with applicable privacy frameworks, you have the right to access, correct, or request the deletion of your data. To exercise these rights regarding your profile or account, contact us at the email below.

7. International Transfers

Because Join Adrenaline LLC is based in the United States and utilizes global infrastructure providers (such as Shopify and Google Cloud), your personal data may be transferred to, and processed in, the United States and other countries outside of your country of residence. We ensure all processors comply with appropriate international data protection safeguards.

8. Data Security

We use industry-standard technical and organizational measures to protect your personal data from unauthorized access or disclosure. By utilizing secure third-party infrastructure (Shopify and Google Cloud), we ensure your most sensitive information remains isolated and protected.

9. Data Retention

We retain your profile data only as long as your account is active. You may delete your account at any time within the app or by contacting us at the address below.

10. Changes to This Policy

We may update this Privacy Policy occasionally. The effective date will be updated accordingly.

11. Contact

If you have questions, contact us at ops@adrenaline.clothing.

12. Language

These terms may be provided in multiple languages for convenience. However, the English version of this Privacy Policy is the original and legally binding version. In the event of any conflict or inconsistency between translated texts and the English text, the English version shall prevail.